Reservations, Loan Requests

Reservations

• Reservations can be made for documents that have been lent out.
• Loaned documents reserved by another users cannot be renewed.
• When the reserved document is returned, the user who has made the reservation is informed by e-mail that the reserved document is prepared to be collected.
• The period for collecting the reserved document is 5 working days.
• For reservation fee please see the Price list.

How to make a reservation?

• Reservations for currently lent out documents can be made in the online catalogue after logging in.
• Find the requested document and click on the "Request a hold" button:

Loan (Hold) Requests / Orders

• All documents can be ordered.
• The user is informed by email once the ordered document is prepared for loan.
• The period for collecting the ordered document is 5 working days.
• Order requests are free of charge.

How to make an order?

• Documents can be ordered in the online catalogue after logging in.
• Find the requested document and click on the "Order" button:

Order processing

• Requests are being processed at regular intervals.
• Last order is ready for collection half an hour before the end of opening hours.